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YOUR QUESTIONS
The Bulgarian Rose Oil has a long history and worldwide recognition by some of the most famous perfume brands.
We guarantee all oils we offer are made from top-quality 100% pure materials with a guaranteed origin. The manufacturers are award-winning beauty care professionals with traceable history in creating top-quality custom formulas that actually work!
We aim to deliver your order within 2-3 business days after the order is processed.
Yes, of course! We deliver to Gozo on a slightly different delivery fee within the same timeframe as above. For the delivery fees, please click here.
Yes, of course, but please in order to avoid any delays in delivering your package contact us on + 356 7705 3083.
Sure you can, contact us on +356 7705 3083 ASAP, and we will cancel the order for you and refund you.
Kindly choose and consider carefully before placing an order. We are willing to accept returns/exchanges, but please do not open or damage in any way the packaging, otherwise we cannot offer you a refund or exchange. Please send us the package to our contact address and kindly note delivery or any other postal fees are not refundable.
We cannot issue an invoice as we are VAT exempt. We will attach a fiscal receipt to your order.
No. We're sorry, but we do not ship to international destinations. We only deliver to Malta and her sister island of Gozo.
We would love to help! Tell us what you need, and we will search for the best solution together! You can email us on pureioilsmalta@gmail.com or just message us on WhatsApp +356 7705 3083.
While most types of natural oils definitely can be used in cooking, please note our products are for external use only. Please don't cook with them :)
Yes, indeed! All packaging is glass or aluminum in paper boxes, and in the cases when it is not - then they are completely recyclable.
Last, but not least - no product from our catalogue has been tested on animals!
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